How to Claim or Find Your eCard

Claim your eCard via eCards Site:

1. Visit the https://ecards.heart.org/student/myecards. On the “Student” tab, enter your First Name, Last Name, and Email. Please ensure this is the email address you provided on the day you took the course. Click “Search.”
2. If all the information was entered correctly, you will be brought to a page that shows “My eCards.” Look for your eCard that is “Unclaimed” and follow the steps through the site to claim your card, including setting up a security question and answer.

How to View your Claimed eCard:

1. Visit the https://ecards.heart.org/student/myecards. On the “Student” tab, enter your First Name, Last Name, and Email. Please ensure this is the email address that you provided on the day you took the course. Click “Search.”
2. Answer your security question.
3. If all the information entered is correct, you will be brought to a page that shows “My eCards.”
4. To download an eCard, select the size you would like (Full or Wallet) where it says, “View eCard.
5. To email an eCard, select “Email Cards,” enter the email address where you want your card sent, and click “Email.”

How an Employer Can Verify a Student’s Claimed eCard:

Note: The student must have claimed their eCard for an employer to view it.
1. Visit the https://ecards.heart.org/student/myecards. On the “Employer” tab, enter the eCard Code, and click “Verify.”
2. The next page will show the eCard Status of the entered code(s).

If after trying the steps above, you are still unable to obtain your eCard, please complete the eCard Help Request Form below and we will be glad to assist you further.

We are only able to assist with eCards issued by the University of Rochester Medical Center or Responder Institute.

eCard Help Request